Last updated: December 2025
Le Psych Loft (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information in accordance with Quebec’s Act respecting the protection of personal information in the private sector (Law 25) and applicable Canadian privacy laws.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, contact us, or use our services.
We collect only the personal information necessary to provide our services and operate our practice.
This may include:
Name
Email address
Phone number
Information submitted through contact or intake forms
Appointment-related information
Any information you choose to share when contacting us
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and usage data
This information is collected using cookies or similar technologies and is used to improve website functionality and user experience.
Personal information is collected for the following purposes:
Responding to inquiries and appointment requests
Providing therapy and related services
Managing communications
Maintaining records in accordance with professional obligations
Improving website performance and security
Complying with legal and regulatory requirements
We do not collect personal information for purposes unrelated to our services.
By providing personal information to Le Psych Loft, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.
Consent may be withdrawn at any time, subject to legal or professional obligations.
We do not sell or rent personal information.
Personal information may be disclosed only when:
Required to provide services (e.g., secure booking or communication tools)
Required by law or court order
Necessary to protect the rights, safety, or security of individuals
Any third parties we work with are required to protect personal information in accordance with applicable privacy laws.
We take reasonable physical, technical, and administrative measures to protect personal information against loss, theft, unauthorized access, or disclosure.
Personal information is retained only for as long as necessary to fulfill its intended purpose or to meet legal and professional obligations.
In accordance with Quebec law, you have the right to:
Access your personal information
Request correction of inaccurate or incomplete information
Withdraw consent where applicable
Request information about how your data is used
Request deletion of personal information, subject to legal and professional requirements
Requests must be made in writing and will be responded to within the timeframes required by law.
Our website may use cookies to enhance functionality and analyze usage.
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
In compliance with Law 25, Le Psych Loft has designated a Privacy Officer responsible for ensuring compliance with privacy obligations.
Privacy Officer: Lavanya Sampasivam
Email: Info@lepsychloft.com
Phone: 514-600-5036
This Privacy Policy may be updated from time to time to reflect legal or operational changes.
The most recent version will always be posted on our website with the updated date.
If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact:
Le Psych Loft
3608 Blvd Saint-Charles, suite 22,
Kirkland, Québec, H9H 3C3
Email: info@lepsychloft.com
